Privacy policy

1. General provisions
1.1. This policy sets out how personal data of users of the website virarentacardubai.ru (the "Website") is processed and protected in accordance with Russian Federal Law No. 152-FZ of 27.07.2006 "On Personal Data".
1.2. The personal data operator is the car rental service VIRA rent-a-car Dubai ("VIRA", the "Operator"). Operator contacts: phone and WhatsApp +971 58 904 9393, Telegram @virarentcar.
1.3. By submitting a request on the Website and ticking the consent checkbox, the user consents to the processing of their personal data under this policy.

2. What data we process
— name;
— phone number;
— email address (if provided);
— pick-up and return dates, the selected car and rate;
— delivery location;
— comments to the request;
— cookies and technical data: IP address, browser and device type, pages visited, and data from web analytics services if they are connected to the Website.

3. Purposes of processing
— receiving and processing rental and purchase requests;
— contacting the user by phone and messengers to clarify details and confirm the booking;
— concluding and performing the rental agreement;
— improving the Website and analysing its traffic.

4. Retention period
Personal data is stored for as long as necessary to achieve the purposes of processing or until the user withdraws consent, unless a longer period is required by law. After that, the data is deleted or anonymised.

5. Transfer to third parties
5.1. The Operator does not sell or transfer personal data to third parties, except where necessary to achieve the purposes of processing and in cases provided for by law.
5.2. The following services are used to run the Website and receive requests: the Tilda website builder (Website hosting and form processing) and the Telegram messenger (request notifications).
5.3. Rental services are provided in the United Arab Emirates, so request data may be transferred to the UAE (cross-border transfer) to perform the rental agreement. By submitting a request, the user agrees to such transfer.

6. Cookies
The Website uses cookies to work properly and remember user settings. Users can disable cookies in their browser settings, but some Website features may stop working.

7. Data protection
The Operator takes organisational and technical measures to protect personal data from unauthorised access, alteration, disclosure and destruction.

8. User rights
The user has the right to:
— receive information about the processing of their personal data;
— request that their data be corrected, blocked or deleted;
— withdraw consent to the processing of personal data;
— appeal against the Operator’s actions to the authorised data protection body or in court.

9. Withdrawal of consent
To withdraw consent or delete your data, message the Operator on WhatsApp +971 58 904 9393 or Telegram @virarentcar. The Operator stops processing and deletes the data within the period established by law.

10. Changes to the policy
The Operator may amend this policy. The current version is always published on this page.

Version of 04.10.2026. In case of discrepancies, the Russian version prevails.